Refund policy
Return Policy
1. Returns and Exchanges
We want you to be completely satisfied with your purchase. If for any reason you are not satisfied, we accept returns and exchanges within 30 days of the original purchase date.
2. Eligibility
To be eligible for a return or exchange, the item must be unused, in its original packaging, and in the same condition that you received it. Items that have been used or are not in their original condition may not be eligible for return or exchange.
3. Return Process
To initiate a return or exchange, please contact our customer service team within 30 days of receiving your order. Our team will provide you with instructions on how to return the item. Please note that return shipping costs are the responsibility of the customer, unless the return is due to a mistake on our part.
4. Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. If the item is eligible for a refund, the refund will be processed to the original method of payment within 5-7 business days. Please note that shipping costs are non-refundable.
5. Exchanges
If you would like to exchange an item for a different size, color, or style, please contact our customer service team to initiate the exchange process. Exchanges are subject to product availability. If the desired item is not available, we will issue a refund for the returned item.
6. Damaged or Defective Items
If you receive a damaged or defective item, please contact our customer service team immediately. We will work with you to resolve the issue and provide a replacement or refund as needed.
7. Final Sale Items
Certain items may be marked as final sale and are not eligible for return or exchange. Please review the product description carefully before making your purchase.
8. Contact Us
If you have any questions or concerns regarding our return policy, please don't hesitate to contact our customer service team. We're here to assist you!